Emergency procedures

What to do when filing a claim:

If you have been threatened with a law suit for negligence, or you have damaged property belonging to others at the event covered under BikeInsure, we are here to help and are standing by to assist you 24 hours a day, 7 days a week.

Claims Checklist:

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#1: Assess the injuries or damage. If an accident has occurred take steps to record names and phone numbers of witnesses and detail the events surrounding the accident.
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#2 Report. In case of a fire, accident or theft, once the situation is under control, immediately contact us without delay. If your claim involved a crime, contact police and file a report. We will need the police report number.
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#3: Settlement. Insurance is designed to protect your right to a proper defence. Don't let anyone coerce you into agreeing to pay for injuries or admit fault in the event of an accident.
Emergency Contact Numbers:

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For all claims during regular business hours
For all claims during regular business hours please call us at 613-224-1455.

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For all claims outside regular business hours
Call 613-224-1455

If you require assistance with a matter relating to sales or service, or if you would like a free consultation pertaining to any insurance matter, please message us.